Frequently Asked Plumbing Questions

A plumbing emergency is any situation that poses an immediate risk of water damage to your property, creates a health hazard, or leaves you without essential water services. Examples include burst pipes, major leaks, sewage backups, overflowing toilets (that can't be stopped), and sometimes a complete lack of water or no hot water (especially in cold weather).

The most crucial first step is to shut off the main water supply to your home or building to prevent further water damage. The main shut-off valve is usually located where the water pipe enters your property (basement, crawl space, utility closet, or near the water meter). After shutting off the water, call Tri-County Aire immediately.

We offer 24/7 emergency services for situations that cannot wait until regular business hours. Be aware that emergency service calls outside of standard hours often have higher rates.

Drain clogs are commonly caused by a buildup of hair, soap scum, grease, food particles, foreign objects, or mineral deposits. In sewer lines, tree roots can also cause blockages. The specific cause often depends on the location of the clog (e.g., kitchen sink vs. shower drain).

A constantly running toilet is usually caused by a faulty component inside the toilet tank, most often a worn-out flapper, an incorrect float level, or a problem with the fill valve. These issues waste a significant amount of water.

Low water pressure can stem from various issues, including partially closed main shut-off valves, clogged pipes (due to mineral buildup or debris), issues with the water supply, faulty pressure regulators, or leaks somewhere in the system. Diagnosing the exact cause often requires a professional inspection.

A dripping faucet is typically caused by a worn-out washer or O-ring inside the faucet assembly. While some homeowners with basic tools and knowledge might attempt this repair, it can sometimes be tricky depending on the faucet type. If you're unsure, or if the drip persists after your attempt, it's best to call us to avoid damaging a fixture.

Noises from a water heater, especially popping or rumbling, are often due to sediment buildup at the bottom of the tank. The sediment traps water underneath it, which then boils and causes the sounds. Regular flushing can help prevent this, but significant buildup may require professional servicing.

Plumbing costs vary widely based on the type of service needed, the complexity of the job, and the materials required, and the plumber's specific pricing structure (hourly rate vs. flat-rate pricing). Always ask us for an estimate before work begins.

We offer free estimates for larger projects like installations or re-piping. However, for diagnostic work (finding the source of a leak or clog), there is often a service call fee or diagnostic fee, which may sometimes be applied towards the cost of the repair if you proceed with the work. 

• Emergency repairs (leaks, bursts, backups)
• Drain cleaning and unclogging
• Faucet repair and installation
• Toilet repair and installation
• Water heater repair, replacement, and installation (tank and tankless)
• Garbage disposal repair and installation
• Water treatment and filtration system installation

Yes. Our Maryland License is #111036.

Yes, we stand behind our work with guarantees or warranties on both labor and the parts we supply.

Scheduling depends on our current workload. For non-urgent matters, appointments are typically available within a few business days, sometimes sooner. Call us to check our current availability.

We serve St Mary's, Calvert, and Charles Counties. Get more information.